“As part of anticipating customer needs, we are thrilled to bring our members access to expertly curated partner offerings,” said Julia Klim, vice president of strategic partnerships and ventures at Equinox. As a result of the collaboration, Equinox members and hotel guests can access exclusive StockX events, curated products from Equinox Master Trainers and promotions. This past May, StockX was announced as one of eight brands in the Equinox Circle debut lineup. The Equinox members-only event is a concept of Equinox Circle, the luxury lifestyle and fitness company’s program spotlighting elite brands while delivering special access to experiences, events, content and exclusive offers. Attendees can also try Circuit Breaker, a powerful new Equinox fitness class, from 7:30 to 8:15 pm. The event will include limited-edition StockX sneakers, apparel and collectibles. Im no longer a member.īreach of contract, misinformation, delay in payment and so much inconvenience caused.The collab is part of the new Equinox Circle program, which offers members special benefits at the intersection of fitness and cultureĮquinox and StockX, an e-commerce marketplace for sneakers and clothing, are collaborating for an exclusive pop-up at Equinox’s Bond Street location in New York City through the end of October.Ī first look at the pop-up is planned for October 5 at Equinox Bond Street from 6 to 7:15 pm to kick off the Equinox and StockX collaboration. Its been a horrible experience, I'm still awaiting my money. I hate it when people lie and make excuses instead of just accepting their mistakes. Its not even about the money, its about ethics!! No lawyer wants to take either sup because the amount i am claiming is a small amount! Ive written countless emails to them, each time they give me an excuse. Why would you take money for complimentary sessions? i realised later that this money "INITIATION FEE" as in the receipt is no where to be found in the contract!Īnyway i finished my two sessions in the first week of joining in Nov and guess what i still haven't got my money back. They took 250 pounds as an initiation fee in nov and told me they would refund it as soon as i finished two out of the three complimentary sessions. I would strongly advise anyone considering joining Equinox to find another alternative – one where repeated burglaries will be taken seriously, measures will be implemented to try to prevent them going forward, and the staff cares about the well-being of the membersĮquinox Newyork has a branch in London. This whole experience make it very difficult to have an enjoyable – or even normal – workout since you can’t leave your personal belongings in the locker room and feel confident that they will be there when you return. He mentioned that this had happened to him at this exact location twice before! I bumped into another Equinox member in the elevator on my way out, who saw I was visibly upset, and I explained the situation. I personally believe this may have been an inside job. The manager was nowhere to be found and the staff were not helpful and were cold, dismissive, and disinterested in helping me or even reporting the problem to the manager. I went to the Printing House, 421 Hudson St, NYC, to have a nice and relaxing day, and instead, my wallet was stolen right out of my locker. I joined Equinox because I thought it was a good and safe environment. As it was going on for a significant number of months, it made me speculate whether I needed to lose my credit card just to disconnect it to this health club, because it seemed that it was no other way to get rid of the monthly charges. Each month, when I contacted the billing department, I kept learning anther rule that I had never heard before, which supposedly "prevented" the health club from canceling my membership. Even after living in Europe for months, I was still getting monthly charges on my credit card for a long-canceled service. Again, a different time, another supervisor from the club told me that I needed to send a certified mail for my intent of cancelation. After paying another month in the next billing period, I learned it from another representative that the cancelation time is three months. In fact, I had to learn it in a hard way that I needed to cancel my account also in writing. The lady whose task was to represent the department failed to inform me that it was not a valid cancelation. Before that, I called the customer department for more than two months before my intended move. Recently I relocated my residence from the US to Europe. I was a member of this health club in DC for over 15 years.
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